Warranty and complaints
We care about our products and logically do our best to deliver them to you in top condition. However, it sometimes happens that an order is damaged during transport or that something else happens that allows you to claim the warranty. From a legal point of view, you are obliged to report this to us within two months of discovering the defect. If the defect falls within the warranty, we will arrange for repair or replacement free of charge.
It can always happen that something doesn't go quite as planned. In that case, we recommend that you first make complaints known to us by emailing firstname.lastname@example.org. We will then look for a suitable solution together with you.